Complaints and feedback

NHS Friends and Family

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GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

Complaints Information and form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please speak to the reception manager in the first instance. Alternatively please complete this form and the complaints manager will deal with your concerns appropriately.

Complaints Further Information

 Please click here for further information regarding complaints.